What are Ls and Lq, as used in waiting line terminology? Which is larger, Ls or Lq? Explain

What will be an ideal response?

Ls is the average number of units in the system. Lq is the average number of units in the waiting line. Ls includes the average number of units in line as well as the average number of units being served. Consequently, Ls is larger than Lq by the average number of units actually being serviced.

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To match expenses against revenues means to ________

A) add expenses incurred during one period from revenues earned during that same period B) subtract expenses incurred during one period from revenues earned during the previous period C) add expenses incurred during one period from revenues earned during the previous period D) subtract expenses incurred during one period from revenues earned during that same period

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________ refers to a person's unique psychological makeup and how it consistently influences the way a person responds to his/her environment

A) Self-image B) Consumer image C) Archetype D) Mirror image

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