________ is the management of one's emotions in order to induce a desired reaction in another individual
A) Emotional control
B) Self control
C) External labor
D) Emotional labor
Answer: D
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Social information processing (SIP) theory claims that
A) whether you are online or face to face, you can communicate with the same degree of personal involvement and develop similar close relationships. B) people look at the cost-to-benefit ratio of relationships. C) people develop relationships on the basis of such factors as physical appearance. D) people develop and maintain relationships in which the ratio of rewards to costs is approximately equal to their partner's.
Jack and Diane used to date, but now they're just friends. However, they still have a sexual relationship. What's the textbook term for this arrangement?
A. a platonic relationship B. a friends with benefits relationship C. an ambiguous relationship D. a sexually promiscuous relationship