Which of the following indicates good customer service?
a. Listen for and resolve any issues or concerns.
b. Ask each customer to wait patiently.
c. Probe for each customer's PHI.
d. End each transaction as quickly as possible.
a.Listen for and resolve any issues or concerns.
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A rock climber has fallen 20 feet onto a hard surface. He is awake, but confused. He is pale and sweaty, and he is complaining of abdominal pain. He has a deformity of his right arm and several abrasions on his head, face, arms, chest, back, and legs. The best way to position this patient while awaiting EMS is:
A) supine, while providing manual stabilization of the spine. B) in a sitting position with his knees bent. C) on his left side with his legs drawn up. D) on his right side with his legs drawn up.
Parentheses are used in _____
a. the Index b. the Tabular c. both the Index and Tabular d. the Tabular to identify essential modifiers