The question, "Why did the parties not achieve a positive outcome during this mediation?" would be asked during the identify phase of the experiential learning cycle

Which of the following is NOT a general policy of the OECD Guidelines for Multinational Enterprises?

A. Enterprises should encourage human capital formation, in particular by creating employment opportunities and facilitating training opportunities for employees. B. Enterprises should take disciplinary action against employees who make bona fide reports to management. C. Enterprises should refrain from seeking or accepting exemptions not contemplated in the statutory or regulatory framework related to environmental, taxation, or other issues. D. Enterprises should respect the human rights of those affected by their activities consistent with the host government's international obligations and commitments.

In the five-component model of information systems, which of the following components is considered an actor?

A) software B) hardware C) data D) procedure