In analytic listening, one will often engage in perspective-taking in order to gain insight into how another person may view the situation.

Which speaking apprehension style applies to most people?

A) Insensitive B) Inflexible C) Average D) Confrontational

Luis has just woken up. He debates within his own head whether he would rather sleep in or attend his early morning class. Luis has been using which of the following types of communication?

A. intrapersonal communication B. interpersonal communication C. group communication D. mass communication