Discuss the key steps involved in knowledge management

What will be an ideal response?

The key steps involved in knowledge management are identifying goals, locating sources, capturing knowledge, and lastly, organizing, sharing and valuing knowledge. Identifying the precise goal of the project can be best determined by studying an organization's specific needs. Once the organization identifies its goal, it next locates the sources of relevant knowledge. The third step is to capture the knowledge. Before people can take advantage of intellectual capital, it must be captured. The best strategies for doing this depend on the kind of knowledge one seeks and how it can be stored. The fourth step is to organize, share, and value the knowledge. The technologies used to organize knowledge vary considerably; however, a majority of companies use the intranet which consists of document management systems. These systems help add tags and metadata to the contents of a document management system, track document versions, and assign roles, amongst the many functions they perform.