Explain the concept of force-field analysis
Force-field analysis was first proposed by Kurt Lewin. He argued that change was the result of the competition between driving and restraining forces. Driving forces are the forces behind the change and are supportive of it. Restraining forces resist the proposed change, counterbalancing the driving forces. To successfully implement change, management should analyze these two sets of forces and their relative strengths. Management can facilitate successful implementation by reducing the strength of the restraining forces or by eliminating them.
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Leadership style, personality, tactfulness, and sense of timing are all _____ characteristics that can contribute to employee resistance to change.
Fill in the blank(s) with the appropriate word(s).
Which of the following are considered unconscious biases?
A. Managers hire people who are unlike them, since opposites attract. B. Managers think they are immune to conflicts of interest. C. Managers take less credit than they deserve. D. Managers take blame themselves instead of blaming others. E. Managers act only in an ethical manner.