What are the four guidelines for responding with empathy?

What will be an ideal response?

Understand your partner?s feelings, ask appropriate questions, paraphrase content,
paraphrase feelings,

Communication & Mass Media

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Credibility is static, meaning it doesn't change in the course of communication.

a. True b. False

Communication & Mass Media

______ was faced with a long-term crisis as a result of the decline of the coal industry.

A. Whitesville, West Virginia B. Omaha, Nebraska C. Louisiana Office of Tourism D. American Heart Association’s Cedar Valley chapter

Communication & Mass Media