Viewing the product strategy as that of ________ attributes brings into play a considerably broader range of attributes which can be used to more fully align the organization's offerings to the needs of the target market and create greater opportunity for differentiation.

In a relational database, what term refers to the collection of items that are all related to a single unique value, where the single value often serves as the primary key?

a. A field b. A form c. A record d. A list e. A deposit

You are a customer service representative at a rental car agency. A customer has lost the keys to the car and needs to know what to do. How would you organize the information for this customer?

A) Cause and effect. B) Compare and contrast. C) Problem and solution. D) None of the above.