"Attitudes" constitute _________ units of feeling which affect

Shu-hui discovered that others may be avoiding her because they perceive her to be an aggressive communicator. What should Shu-hui know about the differences between aggressive and assertive communication?

What will be an ideal response?

All of the following is true about a crisis communication plan, EXCEPT:

a. It should be written and accessible to all senior management b. It should be regularly reviewed and updated. c. It does not need to define every possible crisis scenario d. It is a road map for communicating effectively in time of crisis