When proofreading a message, the focus of the proofreading should be what?
A) Producing a high quality message
B) Choosing strong words
C) Conveying subject knowledge by using impressive sounding words
D) Determining the channel and media for delivering the message
E) Limiting the scope
Answer: A
Explanation: A) After writing your first draft, revise your message to make sure it is clear, concise, and correct. Next produce your message, giving it an attractive, professional appearance. Proofread the final product to ensure high quality and then distribute your message.
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Which of these is NOT a characteristic of the Accelerated Death Benefit option?
A) The face amount and policy premium are not affected by the payment B) Before payment of the benefit is made, specific conditions must exist, such as suffering from a terminal illness C) There may be a dollar limit on the maximum benefit D) The benefit can be offered as a rider at a specific extra cost or may be at no cost
If you feel that a face-to-face meeting is the appropriate way to deliver your bad-news message but it is too difficult to arrange logistically, a telephone call is a good alternative that still allows for personal contact
Indicate whether the statement is true or false.