Unfortunately, you cannot use packaging to enhance value when selling intangible products

The advantage of maintaining enough manufacturing capacity to meet demand in any period is

A) very low inventory costs because inventory needs to be carried from period to period. B) very low inventory costs because no inventory needs to be carried from period to period. C) very high inventory costs because no inventory needs to be carried from period to period. D) very high inventory costs because expensive capacity would go unused during most months when demand was lower.

Charlie is difficult to work with. Whenever he is successful he takes full credit for what has happened, but whenever he is unsuccessful he attributes his failure to bad luck or to one of her fellow employees. He is guilty of:

A) self-serving bias. B) consensus. C) fundamental attribution error. D) distinctiveness.