Performance measures such as average response times, repair times, and percent defective are referred to as:
A) benchmarks.
B) metrics.
C) targets.
D) tactics.
B
Business
You might also like to view...
Product liability can be much lower if a product does not conform to required safety standards
a. true b. false
Business
A group of customers that is willing to adopt revolutionary changes in the way they do business, that communicate across industry boundaries, and require customized solutions to their business's needs are:
a. innovators b. early adopters c. early majority d. late majority e. laggards
Business