__________________ lien (involuntary) is a court ordered claim against an individual and all that the individual owns. An example of unpaid hospital bills & child support.

The use of relationship marketing is most important for _____

a. new contacts b. regulars c. loyalists d. nonregulars

The type of training technique that requires the learner to recommend how certain situations might be solved as well as the priority with which the situations should be handled is the

A. Incident method. B. In-basket simulation. C. Business games technique. D. Simulation.