The sales interview is typically an example of a(n) ________.

Answer the following statement(s) true (T) or false (F)

1. Presentational communication describes facts or conveys information, while representational communication gives one person’s particular version of the facts. 2. Social construction involves the way in which symbols take on meaning in a social context as they are used over time. 3. The representational and presentational nature of communication is limited to interactions between people. 4. Communication is interesting and worthy of study because something magical and extra happens in the process beyond the mere exchange of messages.

Studies have shown that online relationships may be perceived as more ________ than those developed face-to-face.

A. superficial B. impersonal C. hostile D. intimate