When a phlebotomist checks a needle for the expiration date or defects before a venipuncture, the process is called:

A. quality control (QC).
B. standard operating procedure (SOP).
C. quality assurance (QA).
D. total quality management (TQM).

Answer: A

Health Professions

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Granulomas and granulomatous inflammation are defined microscopically by the presence in tissue of abundant numbers of which of the following?

a. Lymphocytes b. Langerhans cells c. Neutrophils d. Foreign bodies e. None of the above

Health Professions

This amount is usually due from the insured before benefits begin.

A. coinsurance B. deductible C. capitation D. copay

Health Professions