Outline the process for reenergizing quality efforts in organizations

What will be an ideal response?

• Assemble the right team: The reenergizing quality team should be made up of quality managers, people involved in the data analysis, a facilitator, and appropriate operating force participants.
• Go over the results: Present the evaluation of the current state of the improvement efforts to the team. This evaluation involves identifying quality-related practices in the organization for relevance and efficacy.
• Identify those approaches that are working well: Using the data, gain consensus from the team as to what quality improvement approaches are getting results.
• Identify what is not working well: Using the findings, gain consensus among team members as to what approaches should be eliminated.
• Identify additional areas in quality deployment that are not being addressed: Conducting an in-depth study of this type will naturally result in an understanding of areas that need to be addressed that current quality approaches do not address.
• Develop the signature strategy: The signature strategy contains the bundle of quality improvement approaches that will help to achieve the desired outcomes.
• Develop a plan for implementation with time frames and costs: Using a modern project management approach, develop a project plan.
• Implement the project plan.
• Repeat this on an annual basis.