Moving of a value creation activity that was done inside the organization to the outside, where it is done by another company is known as ________

A service cannot be touched, seen, tasted, heard, or felt in the same manner in which goods can be sensed and, therefore, is referred to as which of the following?

a. impervious b. perishable c. extraneous d. intangible

The duty of fair representation is a judicially created obligation on the part of the union to represent fairly all employees in the:? A) ?arbitral tribunal

B) ?illegal strike. C) ?legal proceeding. D) ?bargaining unit.