A key to a successful IMC campaign is ________

A) the use of advertising messages
B) the use of public relations techniques
C) direct mail
D) sending one clear message
E) free balloons for the kids

Answer: D

Communication & Mass Media

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Which of the following is NOT included as a recommended procedure for communicating up negative information?

A. Introduce the problem B. Discuss resolving the failure C. Express guilt D. Note positive results of failure

Communication & Mass Media

The five traditional conflict styles reflect a dialectic tension of leadership ? followership as well as engaged ? disengaged

True False

Communication & Mass Media