During the behavior stage of the conflict process, the parties decide what the conflict is about
Indicate whether the statement is true or false
FALSE
Explanation: During the cognition and personalization stage, the parties decide what the conflict is about. The definition of a conflict is important because it typically delineates the set of possible settlements.
You might also like to view...
A distributor should decide his safety inventory levels based on
A) the level of safety inventory carried by all retailers supplied by him. B) the level of safety inventory carried by other distributors. C) the level of safety inventory carried by manufacturers supplying him. D) the level of cycle inventory carried by all retailers supplied by him.
The method of identifying the true source of conflict and resolving it systematically is called
a. frame the outcome in positive terms. b. disarm the opposition. c. allow room for negotiation. d. confrontation and problem solving.