________ selects a demonstrated standard of performance that represents the very best performance for a process or an activity

Which one of the following is a useful technique for determining workforce needs when a direct relationship exists between the number of units produced and the number of employees needed to produce these units?

A. Workforce demand analysis B. Scatter plot C. Ratio analysis D. Standard deviation

Marketing managers planning to use new social networking technologies to strengthen their market presence are portraying their ________

A) ability to experiment B) routine skills C) collaboration skills D) ability to outsource work