If a serious conflict develops in a group, a leader should

a. immediately stop the conflict
b. ask argumentative members to leave
c. reprimand both members
d. establish areas of common ground

Answer: d,

Communication & Mass Media

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What is the technique of associating the person, product, or organization with something that has high status, visibility, or credibility called?

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A __________ is led by a moderator or chairperson and is designed to give information about an issue, problem, or recommendation.

a. forum b. panel discussion c. group oral report d. colloquium

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