Techniques (suggested by Bantz) for managing cultural diversity among members of a work group:

A. mix persons from different cultures in task teams.
B. teach Esperanto to all members as a work language.
C. integrate work and socializing so they occur simultaneously.
D. avoid specific goals and deadlines.
E. establish explicitly consensus goals and deadlines.

Answer: E

Communication & Mass Media

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Offering a rebuttal includes all of the following EXCEPT ______.

a. evaluating the relationship between support and claim b. pointing out potential bias c. identifying fallacies d. seeking closure

Communication & Mass Media

When group members concentrate on their shared objectives, group cohesiveness increases because the group is

A. reminding others of their value to the group. B. celebrating success. C. emphasizing collective goals. D. keeping track of progress.

Communication & Mass Media