Calliope is a member of a group of local graphic designers who get together to trade tips and talk about recent industry developments. Sometimes they band together to work on large projects as a group. All of the people in the group are very knowledgeable and opinionated; during projects, disagreements occur fairly often. When a resolution is not quickly reached, Calliope steps in as mediator. What type of role is Calliope filling when she acts as mediator?

A. a conflict role
B. a relational role
C. a task role
D. an opinion role

Answer: B

Communication & Mass Media

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