Which of the following is most effective in helping the dispatcher get information from distressed callers?

A) Having supervisors get on the line with the callers
B) A standard set of medically approved questions
C) Long pauses to allow the callers to collect their thoughts
D) Loud and authoritative language

B

Health Professions

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The Flexner Report, published in 1910, reported on

a. standards for medical licensure in the US and Canada b. standards of training in medical schools c. rates of death in US hospitals d. the state of medical specialization

Health Professions

A consultation requested by another physician is coded as a(n):

A. established patient visit. B. new patient visit. C. consultation. D. home service.

Health Professions