When preparing to deliver bad news, the audiences' reaction _____
A) will not greatly impact the content that you develop for your message
B) will always be the same— angry and disappointed—so no additional analysis on this subject is necessary
C) can be exactly predicted using the ACE process
D) should be anticipated by thinking about the situation from their perspective
E) will vary so much from case to case that it is not worth the effort to try to determine it
Answer: D
Explanation: D) Although you cannot exactly predict your audience's reaction, you can think about the situation from their perspective. This will allow you to anticipate their feelings and develop your content to best address the concerns.
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According to the Dunlap article, Thriving in a Multicultural Classroom, which of the following statements are false?
a. There is an emotional element to studying about diversity. b. Everyone, regardless of race, goes through the same process in terms of racial identity development. c. People of mixed-racial heritage usually experience fewer issues with their racial identity development process. d. both b & c
The required return on a bond is likely to differ from the stated interest rate for either of two reasons: (1 ) economic conditions have changed, causing a shift in the basic cost of long-term funds, or (2 ) the firm's risk has changed
Indicate whether the statement is true or false