Members of all cultures use their brains in the same way for creative thinking processes

A member of the sales team thought he heard "fifteen thousand," when in reality, he was told "fifty thousand." The company lost a lot of money before they could figure out what transpired. The employee eventually lost his job

Why was this employee fired? a) Poor listenin b) Distraction c) Comprehension d) Fluency in language

Answer the following statements true (T) or false (F)

1. The mood of the person you wish to address should help you determine whether it is appropriate to engage them in argument. 2. By monopolizing the conversation, the advocate can be more persuasive. 3. Advocates should explore their points of similarity with their listeners and use them as a starting point for their own arguments. 4. Your argument claims should be brief. 5. The strongest arguments are those that suggest alternatives rather than only pointing out deficiencies in someone’s position.