Despite all the challenges on the listening time of a group of highly diverse people, one can learn a number of skills to help you address an audience effectively.

A speaker who has identified and developed the problem should then use the satisfaction step to provide a solution to the problem

Indicate whether the statement is true or false.

In a small group the person who emerges as the tension-reliever has sometime performed the role of class clown in elementary school. The class clown, like all roles cannot be played in isolation. It requires positive reinforcement from the class and negative reinforcement from the teacher. This suggests that __________

A. role emergence is a reciprocal process B. roles and communication are less important that status C. role emergence depends primarily on individual personality D. role emergence is a static process E. role emergence depends on the level of secondary tension