According to Daniel Goleman, which traits make up emotional intelligence?
What will be an ideal response?
Answer: Self-awareness, Relationship management, Social awareness, and Self-management
Business
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Which of the following primary relationship activities in building strategic alliances involves bringing key executives into action and creating trust through face-to-face time?
A. Dating B. Initiating C. Committing D. Imaging E. Interfacing
Business
Suppose that a service facility has an average line of 2 customers that must wait, on average, 5 minutes for service. How many customers are arriving per hour?
What will be an ideal response?
Business