Define and explain three conversational strategies for effectively expressing remorse. Provide an example for each.

What will be an ideal response?

Answer: The first step to effectively expression remorse is to identify what you did wrong. Make it clear you know how you injured the other party through a statement such as “I am sorry I did not attend your party; I know you put a lot of time and effort into it, and. I am sorry I hurt you by not attending.” Second, do not offer justifications or excuses. Statements like “I was just stressed out” tries to justify the behavior rather than addressing the real issue. Finally, explain how you will ensure the injury does not occur again. Show that you have learned your lesson and will not repeat the offense. An effective apology might be “Next time I will call you when I will be late, so you know where I am.”