What does work at Sears, Royal Dutch Shell, and the United States Army suggest are good ways of making change "stick"?

What will be an ideal response?

Essentially, there are three important practices. First, the organization needs to fully incorporate all employees into the challenges faced by the organization. This means active engagement rather than simply surface level involvement. Second, leaders should stress the urgency of change that gets everyone moving in the right direction. Finally, the organization must create relentless discomfort with the status quo; that is, a sense that the job can always be done better.