Retraining is often necessary when job requirements change and employees must learn how to perform new duties. With the change to automation in many businesses:

A) retraining is unnecessary since automation requires less-skilled workers.
B) companies disregard retraining because technology makes up for a limited skill base.
C) more highly skilled workers are needed by businesses.
D) simulation training in conjunction with retraining is essential.

Answer: C

Business

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a. participants are told that only one person should speak at a time b. participants should try their best to give the right answers. c. participants are asked to briefly introduce themselves d. participants are given some refreshments and an opportunity to engage in some small talk e. participants are told that everyone's opinions are equally valued

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A process that emphasizes identifying mistakes that may have already occurred and then continues to address monitoring quality is called ________

A) quality assurance B) quality control C) CAD/CAM D) kanban E) total process management

Business