Patrick, an employee at Jones Inc., was unhappy with the firm's existing project management system. Hence, he communicated this to the top management by expressing his complaints in an e-mail. According to the work of the philosopher Immanuel Kant, Patrick applied his right of _____.

Which of the following is defined as a set of behaviors that people use to protect their self-image or change the way they are seen (or both)?

a. Organizational citizenship behaviors b. Self-fulfilling prophecy c. Impression management d. Pygmalion effect

Alfred Zeien, former chairman of Gillette, once noted that his company's Parker Pen unit does not have to develop a special model for Malaysia and Singapore because shoppers worldwide seek the same things when buying a gift that will serve the

recipient as a status symbol. This insight relates to which level of Maslow's hierarchy of needs? A) physiological B) safety C) social D) esteem E) self-actualization