Supporting materials drawn from people are typically gathered through __________.
A. direct observation
B. interviews
C. e-mail
D. common knowledge
Answer: B
Communication & Mass Media
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Group building and maintenance functions are broken down into seven specific roles. The _____ mediates differences among group members
A) encourager B) harmonizer C) compromiser D) follower
Communication & Mass Media
Concrete language refers to ideas, concepts, and intangible qualities, whereas abstract language refers to specific people, objects, or actions.
Answer the following statement true (T) or false (F)
Communication & Mass Media