You are opening up a brand new retail strip mall. You presently have more potential retail outlets wanting to locate in your mall than you have space available
What is the most appropriate tool to use if you are trying to determine the optimal allocation of your retail space?
A) internal rate of return (IRR)
B) payback period
C) net present value (NPV)
D) profitability index
Answer: D
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Paying a data entry clerk an hourly rate plus bonus per page is an example of a
a. variable-pay plan. b. modified piece-rate plan. c. teamwork incentive plan. d. gainsharing plan. e. piece-rate plan.
MGC Inc organizes a company-wide picnic once a year. The organizers arranged for the best possible menu thinking that food would be a priority, but the staff were disappointed because the activities were very poorly planned
What kind of a gap is apparent here? A) gap between perceived service and expected service B) gap between service delivery and external communications C) gap between service-quality specifications and service delivery D) gap between management perception and service-quality specification E) gap between consumer expectation and management perception