At the __________ stage of listening, you note not only what is said (verbally and nonverbally) but also what is omitted.

When legislators argue about raising taxes to pay for new roads, they are engaging in what kind of rhetoric?

a. deliberative b. social c. epideictic d. cultural

A perceived or real incompatibility of goals, values, expectations, or processes between two or more interdependent parties is known as ________.

A. conflict B. accommodation C. compromise D. ambiguity