Marta and Roman recently got into an argument and are trying to patch things up. By employing the Becker theory, what is one technique they can use to repair the damage caused by defensive communication?

a. They should find facts to back up their side of the argument.
b. They should admit wrongdoing and apologize.
c. They should promise to forget the argument ever occurred.
d. They should ignore the other’s position and assert their own position.

Answer: b