As used in the purchasing process chapter, the term "goods and services" refers to raw materials, merchandise, supplies, fixed assets, or intangible assets only

Club marketing programs reward customers who buy frequently or in large amounts

Indicate whether the statement is true or false

The measures of central tendency most used by compensation managers are

(a) the mean and the mode (b) the mean and the midrange (c) the median and the midrange (d) the mean and the median