Ahmed knows the insurance he sells is a good value and that it is beneficial to customers. Moreover, Ahmed is confident that most prospects have already decided to purchase the insurance. What type of close will Ahmed most likely use?

What type of interview would most likely include the statement, "Tell me about a time when you worked successfully in a team environment"?

A) situational B) behavioral C) puzzle D) stress

The elimination of various types of agents that mediate between buyers and sellers, such as travel and insurance agents, is referred to as

A) automation. B) disintermediation. C) remediation. D) e-distribution.