__________ are the use of facial features and muscles to convey

In analytic listening, you must prepare yourself for receipt of the message by removing all physical distractions that may detract from your attention and attending to your emotional state and readiness to accept the message.

  a.  True   b.  False

Communicating ethically requires you to

A. point out your classmates' mistakes. B. help your classmates toughen up. C. help your classmates feel safe from ridicule. D. ignore stage fright in your classmates.