Sterling Company's revenues are $300 for the year. Average invested capital for the year is $240. Expenses are currently 70% of revenues. If Sterling Company can reduce its average invested capital by 25%, return on investment will be ________

When writing a communication to deny a customer claim, what can be done to help maintain a future relationship?

A) Providing a prompt response B) Explaining how to prevent similar issues in the future C) Use the word "you" frequently so the customer feels valued D) Lead the message with a clear statement of the bad news E) Helping the customer feel that the resolution was fair

Describe some impacts of noise in the workplace

What will be an ideal response?