Marketers can use ________ to link the virtual world of online social networking with the physical world of retail stores

Jeannie schedules a meeting with her sales colleagues scattered across the country. She needs to be cost effective and time sensitive so she sets up a meeting online where all can see and hear each other in order for the sales figures to be worked through as a team. This is an example of which type of business communication?

Customers usually know a good deal about ________ and are loyal to specific brands

A) specialty products B) homogeneous products C) impulse products D) MRO products E) emergency products