Rick and Marissa are in a conflict. Rick has just asked, "What do you need to get your job done?" What step in the PUGSS model is in the conflict?

A. Describe the problem
B. Achieve understanding
C. Identify goals
D. Brainstorm solutions

Answer: C

Communication & Mass Media

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It is common for first broadcasting jobs to involve:

a. announcing b. news c. sales d. production e. both A & B f. both C & D

Communication & Mass Media

Instead of simply saying, "The dog slept on the chair," Emily said, "The lethargic dachshund snoozed contentedly on the overstuffed armchair." This best illustrates what principle of effective verbal delivery?

A. Use unbiased words. B. Use vivid words. C. Use simple words. D. Use correct words.

Communication & Mass Media