What is e-commerce?  Why might e-commerce transactions lead to particular difficulties in terms of service provision?  What can e-commerce providers do to enhance the quality of service in online transactions?  

Several political activists are planning to give persuasive speeches at the demonstration march. The _____ organizational pattern will be especially useful in structuring their speeches

Fill in the blanks with correct word

_____ is the use of extreme exaggeration, as in “I’m so hungry I could eat a horse.”

A) Alliteration B) Hyperbole C) Irony D) Personification