According to the essay, Steamboat Bill Jr. repeatedly draws attention to Bill Jr.'s small stature to emphasize his __________

Which of the following statements about public relations is/are true?

A) Modern public relations is linked to the study of rhetoric in ancient Greece. B) Public relations techniques helped spread Christianity during the Middle Ages. C) Public relations techniques were used during the American Revolution. D) All of the above E) None of the above

Tubbs provides several practical tips on how to improve listening skills. Which of the following is not one of the tips?

A. Pay attention to positive nonverbal behavior. B. Interrupt when necessary in order to ask for clarification. C. Avoid side conversations. D. Try not to argue mentally.