Wilson tried to improve his listeners' attitudes toward phone solicitations by discussing his job with a telemarketing firm. By doing so, he was using __________ as supporting material.

A. statistics
B. direct observation
C. documents
D. personal experience

Answer: D

Communication & Mass Media

You might also like to view...

Eric would most likely identify with an absolutist perspective. For example, when asked, he told his girlfriend that her new outfit did indeed make her look fat

Indicate whether the statement is true or false

Communication & Mass Media

Your textbook gives seven suggestions for becoming a better listener. List five of them.

What will be an ideal response?

Communication & Mass Media