When people hear a special occasion speech, they expect more than just to be informed or persuaded.

Social skills training successfully incorporate reinforcement. Which of the following is an example of verbal reinforcement?

a. acknowledgement b. encouraging vocal quality c. smiling d. positive gestures

Among the attitudes of small group members discussed in chapter 5, the most important is an attitude of ________ for the success of the group.

Fill in the blank(s) with the appropriate word(s).