Internet and commercial Web sites provide marketers opportunities to engage prospective consumers

________ and ________ are synonymous with teamwork

A) Cooperation, collaboration B) Independence, initiative C) Competition, conflict D) Assertiveness, satisfaction

In Lewin's model of change management, refreezing is aimed at ________

A) changing the equilibrium among the current field of forces affecting a group B) reinforcing the existing patterns of behavior with a view to encouraging change C) embedding a change within a group to ensure stability D) developing a practical solution to the need for change through trials and adjustments E) helping individuals make the desired adjustments to their expectations and behavior