What are the steps in the CRM process?

a. Segment customer base, then measure service and improve
b. Segment customer base, then identify service/package
c. Measure service, then improve
d. Segment customer base, identify service/package, then measure service and improve

d

Business

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We would report changes in stockholders' equity caused by operating activities

A. in an asset account. B. in a contributed capital account. C. in a liability account. D. in the retained earnings account.

Business

Prior to establishing a quick response (QR) inventory planning system, suppliers need to rethink their _____

a. credit terms and quantity discount schedule b. quantity discount schedule and minimum order sizes c. purchase prices and minimum order sizes d. credit terms and minimum order sizes

Business