The Mandarin Oriental hotel's use of computer systems to keep track of guests' preferences is an example of

A) improved flexibility.
B) improved decision making.
C) improved efficiency.
D) customer and supplier intimacy.
E) operational excellence.

D

Business

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Obscene and indecent speech mean the same thing

Indicate whether the statement is true or false

Business

The estimated percentage of annual industry sales expected from a firm in a target market is known by which of the following terms?

A) industry market potential B) company sales potential C) market sales potential D) long-term firm potential

Business